MassachusettsLocal --:--Sun now --Daylight --
Direct Energy Services
Direct Energy Services served 610,227 residential customers in Massachusetts in 2025 (20.9% of the state's residential customers), the 3rd largest of 59 utilities reporting there. Energy-only service; ownership: retail power marketer; balancing authority ISNE.
The meter, one average month.
Scroll to run 30 days of Direct Energy Services's average residential use through a five-dial register.
- Used so far
- 624 kWh
- At 14.71¢/kWh
- $91.69
Price ruler0 to 50¢ per kWh
Where 14.71¢ sits.
This page covers energy-only service, which is only part of a household's bill, so its 14.71¢ is not compared with the Massachusetts bundled average of 30.48¢. Both are drawn for scale only.
2020 and 2025EIA-861
Five years, same meter.
In 2020 the average Direct Energy Services home used 631 kWh a month at 11.65¢ and paid $73.52. In 2025 it used 624 kWh at 14.71¢ and paid $91.69: the price per kWh is up 26.2%.
| Measure | 2020 | 2025 |
|---|---|---|
| Price, ¢/kWh | 11.65 | 14.71 |
| Use, kWh a month | 631 | 624 |
| Bill, US$ a month | 73.52 | 91.69 |
| Class | Customers | MWh sold | ¢/kWh |
|---|---|---|---|
| Residential | 610,227 | 4,565,732 | 14.71 |
| Commercial | 2,738 | 40,638 | 12.07 |
Who else is on the line
Homes are one class.
EIA-8612025Utility 54820
The filing, line by line.
| Measure | Value | Unit |
|---|---|---|
| Average price | 14.71 | ¢/kWh |
| Massachusetts average price | 30.48 | ¢/kWh |
| Price change over 5 years | 26.2 | % |
| Typical monthly use | 624 | kWh |
| Typical monthly bill | 91.69 | US$ |
| Residential customers | 610,227 | accounts |
| Share of MA residential customers | 20.9 | % |
| Size rank in MA | 3 of 59 | by customers |
Rate plans on fileOpenEI URDB
None shown for this page. Plan counts appear once per utility, on its largest state's bundled page; how plans are counted.
Massachusetts: state average, five-year steps and every provider